Privacy Policy

Effective Date: 16th October 2023.

This privacy policy applies to our collection, use, storage, security, and disclosure of personal information when you use and/or browse our Service (defined below) or our website https://www.christchurchnz.com/ and each of its pages, including https://toolkit.christchurchnz.com/ (Site).

This privacy policy must be read and applies in conjunction with, our Terms of Use and any other terms and conditions you agree to when using or signing up for any of our services or activities.

In this privacy policy, 'we', 'us', and 'our' refer to CNZ and/or E-see International Ltd trading as Brandkit (as the context requires).

Definitions

In this privacy policy:

• Service: Service means the Brandkit Platform available on the Site.
• Usage Data: Usage Data is data collected automatically, generated by the use of the Service.
• Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).

Collection of Personal Information

We may collect several different types of personal information for various purposes to provide and improve the Site and/or our Service to you.

Types of Personal Information collected

While using the Site or our Service, we may ask you to provide us with certain personal information. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Job Title
• Company or organization name
• Nature of organization
• Country
• Cookies and Usage Data

Usage Data

We may also collect information on "Usage Data". This may include information such as your computer's IP address, browser type, browser version, the pages on our Site or of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies

We use cookies and similar tracking technologies to track the activity on the Site and our Service.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site and Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Service.

Examples of cookies we use include:

• Session Cookies: We use session cookies to operate our Service.
• Preference Cookies: We use preference cookies to remember your preferences and various settings.
• Security Cookies: We use security cookies for security purposes.

Use of Personal Information

We use the personal information we collect for various purposes:

• To provide and maintain the Site and our Service
• To notify you about changes to our Site and our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer or user support
• To gather analysis or valuable information so that we can improve the Site and our Service
• To monitor the usage of the Site and our Service
• To detect, prevent, and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.

You may opt out of receiving any marketing communications from us by following the unsubscribe link or instructions provided in any email we send you or by contacting us.

Retention of Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain this information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Site or our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Personal Information

Your personal information may be collected, transferred to, and/or processed on servers located outside New Zealand, including Australia, the United States of America, and The United Kingdom.

We will take all reasonable steps to ensure that your personal information is treated securely and in accordance with this privacy policy.

Disclosure of Personal Information

Disclosure to law enforcement

Under certain circumstances, we may be required to disclose your personal information by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

We may disclose your personal information in the good faith belief that such action is necessary to:

• comply with a legal obligation
• protect and defend our rights or property
• prevent or investigate possible wrongdoing in connection with the Site or our Service
• protect the personal safety of users of the Site or Service, or the public
• protect against legal liability

Security of Personal Information

The security of your personal information is important to us; however, due to the nature of the Internet, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. When you provide us with information, you do so at your own risk.

Please contact us immediately should you be concerned that someone has gained access to your personal information or we have breached our privacy obligations or your privacy rights. We are happy to discuss any issues with you.

Service Providers

We may engage third-party companies and individuals to facilitate the Site or our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how the Site and our Service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may also use third-party service providers to monitor and analyze the use of the Site or our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits and activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

• Stripe

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Your rights

We will take all reasonable steps to ensure personal information we hold is accurate.

You have the right to ask for a copy of any personal information we hold about you and to ask for it to be updated or corrected if you think it is wrong. Following your request, we will consider if the information requires amendment. If we disagree, acting reasonably, that there are grounds for amendment, we will add a note to the personal information stating that you disagree with it.

If you would like a copy of your information, have it corrected or withdrawn, please e-mail us at brand@christchurchnz.com.

Where the use of your personal information is based on consent you have previously given, you have the right to withdraw your consent.

You should contact us immediately if you believe we have breached your privacy or have any concerns so that we can investigate it. We aim to ensure that all complaints are investigated and dealt with within a reasonable time and will notify you of the outcome of any investigation.

If there has been a breach, we will endeavor to determine the nature of the breach and how it occurred. In order to conduct the investigation, it may be necessary to contact you to obtain further information or clarification. If a breach has been found, we will review our processes and policies to prevent similar future breaches occurring.

Children's Privacy

Our Service does not address anyone under the age of 16.

We do not knowingly collect personal information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to this privacy policy

We reserve the right to update our Privacy Policy from time to time and alter the functionality of the Site or our Service. Any changes made will be updated in this privacy policy accordingly. We will inform you of any changes by way of publishing an updated policy on the Website, effective from the date of publication.

Change of owner

If ownership of the Site, our Service, or any of its portions changes, your user and personal information may be transferred to the new owner so the Site and Service can continue operations with the privacy policies still applicable.

Contact Us

If you have any questions about this privacy policy or your personal information, please contact us by email: brand@christchurchnz.com.